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How to create an accessible e-commerce experience

When you think of a disability-friendly retail experience, you might think of a shop with a wheelchair ramp at the front door. While that alone can be useful for some, there’s plenty more that needs to be considered beyond bricks-and-mortar, including how to ensure your e-commerce platforms are accessible. With nearly one-quarter of our population identifying as having some sort of disability, not catering to them could translate into a significant revenue loss. But never fear, the changes nee