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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Q&A: How US celebrity Teyana Taylor found her perfect fit in fashion

We chat with the new creative director of women's fashion brand Pretty Little Thing.

What’s driving Menulog’s triple-digit growth streak?

The business is riding high on the combined forces of Covid-19 and Snoop Dogg.

How travel bans will impact luxury retailers this Lunar New Year

Chinese consumers account for a significant portion of the global luxury market. What will happen when they stay at home...

Why Pomelo is betting big on stores in Southeast Asia

The fashion e-commerce business wants to double its store count this year. Here’s the data-driven reason why.

Superette co-founder Rickie Dee reflects on 2020’s ‘wild ride’

We catch up with the founder of one of New Zealand’s most successful designer fashion businesses.

‘We’re here for the long run’: Foreo CEO talks future plans

Building digital competence internally and co-creating products with customers are just some items on the agenda.

Retail Lab: Inside Grown Alchemist’s holistic new store concept

Clean skincare brand Grown Alchemist has opened its first bricks-and-mortar store, and it’s like nothing else on the mar...

Why Arc’teryx is taking a ‘less is more’ approach to product mix

The Canadian outdoor brand is prioritising versatility and simplicity in its product mix to help customers buy better.

How City Chic’s IT team contributes to its omnichannel success

Ensuring stores have a solid internet connection is harder than it sounds in a world of BNPL and click-and-collect.

The ‘missing’ ingredient at APG & Co, according to the new CEO

APG & Co,owns Saba and Willow, contentiously closed in 2016 and recently relaunched via a capsule collection in David Jo...