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Heather McIlvaine

Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

HR experts make the case for paid domestic violence leave

Sadly, the pervasiveness of domestic violence means that nearly all organisations will have employees, at some point, wh...

‘We need to work with nature’: A wool farmer’s take on sustainable fashion

Julian von Bibra is the fourth-generation owner of Beaufront Farm in Tasmania, whose premium merino wool is used by the ...

How work-from-anywhere is creating a new market for home office supplies

Incumbent players and startups alike are rolling out new products and services to help businesses kit out their staff to...

Priceline Pharmacy opens new concept store to test tech, products, services

"This is a big sandbox where we can play; a laboratory where we can experiment,” says GM Andrew Vidler.

How an Aussie underwear brand got environmentalist Jane Goodall on board

Boody's new campaign is fronted by none other than Jane Goodall, the world-renowned environmentalist who conducted groun...

Why Italian food hall brand Mercato Centrale is expanding to Australia

Premium Italian food hall Mercato Centrale is set to open its first location outside of Italy with the launch of a new, ...

The inside story of L’Occitane’s acquisition of Grown Alchemist

When L’Occitane’s executive director Sean Harrington first approached the co-founders of Grown Alchemist about acquiring...

Meet the new business platform aiming to be the LinkedIn of sustainability

Sustainable Choice is a digital platform where businesses can create a profile and share their sustainability targets, p...

Why some brands are letting customers opt out of Mother’s Day emails

Mother’s Day can be a difficult time for those who are estranged from a parent or child, grieving the death of a loved o...

Sacha Laing and Richard Facioni on what’s next for General Pants

Investment in online and international expansion are on the cards for the streetwear retailer, following its recent acqu...