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5 e-commerce experts weigh in on Australia’s online marketplace inquiry

Retailers debated the pros and cons of marketplaces at a recent industry event. Image: Bigstock
Last month, Australia’s competition and consumer watchdog, the ACCC, announced it was launching an inquiry into some of the country’s biggest online marketplaces around how they use seller data to launch competing product lines, how they handle consumer complaints (or not) and the ability of customers to leave and read reviews of sellers and products on their platforms.  We asked five e-commerce experts to weigh in on some of these issues, including Paul Greenberg, an early adopter of s