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Inside Lotte’s “unique” duty-free offering to new Sydney store

(Source: Supplied)
Earlier this month, South Korean retail business Lotte Duty Free launched a three-level boutique store in the Sydney CBD, bringing the business’ duty-free offering to the city for the first time.  According to Lotte Duty Free Oceania chief executive Stephen Timms, the store’s design and concept is built around levels dedicated to certain product categories: beauty, alcohol, and luxury. Timms said this approach came from the business’ understanding that to succeed in retail, it needs t