Free Subscription

  • Access 15 free news articles each month

Professional

Try one month for $4
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • 10% discount on events

Why you need to ‘learn, unlearn, and relearn’: Erica Berchtold, The Iconic

Inside Retail: You’ve worked for a few big businesses, what have been some of the key leadership lessons you’ve picked up over the course of your career? Erica Berchtold: It’s funny, there’s personal attributes that I like to live by, and demonstrate and lead by example. Things like humility, curiosity, courage and resilience, and also always being open to learning. There’s that quote, ‘the illiterate of the 21st century won’t be those that can’t r