Cisco Archives - Inside Retail Asia

Online retail turns 25, but physical stores are more relevant than ever

Online retail turns 25 this month – but the importance and relevance of brick-and-mortar stores is more relevant now than ever before.

Online retail turns 25, but physical stores are more relevant than ever

Online retail turns 25 this month – but the importance and relevance of brick-and-mortar stores is more relevant now than ever before.

What’s next: Retail 5 years in the future

“My brain hurt like a warehouse, it had no room to spare, I had to cram so many things, to store everything in there.” The lyrics in David Bowie’s song, Five Years, capture what life is like for many consumers in the fading light of the year 2013. This is the age of overload and overindulgence. We don’t watch TV any more, we binge view. We no longer communicate; we drown in email and social media inputs. We don’t make simple purchase decisions; instead we battle choice paralysis …

The sexiest job in retail

There’s a tug of war going on in retail between art and science, and science is starting to win. The traditional intuitive skill of the merchant is being matched by the research-based deftness of the data jockey. As one marker, Harvard Business Review headlined an article last October, ‘Data scientist: The sexiest job of the 21st century’. In another piece on technologyreview.com, Jessica Leber notes, “the job description ‘data scientist’ didn’t even exist five years ago”. …