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Bots busy, but SAP Hybris says human touch important
’Tis the season of Christmas bots, but SAP Hybris warns that businesses and brands should not neglect the human touch.
Retail innovation isn’t easy
Focused on retail innovation, a short seminar preceded the launch of Inside Retail Asia’s Top 50 Innovative Retail Leade...
Simon Mainwaring challenges brands, retailers: Why do you exist?
Retailers must define their reason for existence, says advertising and omnichannel marketing guru Simon Mainwaring.
Service drives brand loyalty among Singapore shoppers
Unresponsive customer service is the top reason Singapore shoppers will not use a brand again, according to the SAP Hybr...
Asia-Pacific shoppers expect data integrity
Four in five Asia-Pacific shoppers will not buy from a brand again if their data has been used without their knowledge.
SAP Hybris digital seminar links speakers three cities
SAP will host its first SAP Hybris Live Digital Summit on March 8 in Singapore.
Christmas shoppers prefer cross-channel
Online Christmas shoppers in Singapore prefer cross-channel options, according to a new survey.
What B2B shoppers want
Chinese B2B online shoppers are demanding personalisation, omnichannel capability and seamless integration.
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