AlipayHK reaches 2 million users, 50,000 merchants in its first year

Alibaba affiliate Alipay has marked its first year in Hong Kong claiming 2 million users and 50,000 merchants have signed up to its cashless payment services.

Alipay Hong Kong is a joint venture between the mainland financial services company and local conglomerate CK Hutchison Holdings.

During its second year of business, AlipayHK says it will focus on widening the e-wallet’s adoption across public-transport providers and expand its cross-border payment services by strengthening collaboration among merchants.

“It is encouraging to see such a growth in the number of AlipayHK users in only a year,” said Canning Fok, group co-MD of CK Hutchison and chairman of Alipay Payment Services HK (APSHK).

Canning Fok, group co-MD of CK Hutchison and chairman of APSHK, Jennifer Tan, CEO of APSHK and Eric Jing, chairman & CEO of Ant Financial.

Canning Fok, group co-MD of CK Hutchison and chairman of APSHK, Jennifer Tan, CEO of APSHK and Eric Jing, chairman & CEO of Ant Financial.

“AlipayHK was the first e-wallet to become an official partner of the MTR Corporation and this disrupted the traditional payment methods for public transportation. As the Greater Bay Area develops, AlipayHK is poised to capture the opportunities from cross-border payment services among the nine cities within its cluster with the aim extending our coverage to the whole country. I hope the continuous development of AlipayHK will bring more innovative retail experiences to users as we broaden its application and user base across the globe.”

To mark its first anniversary in Hong Kong the company has held a Smart Mobility, Boundless Living exhibition where it revealed new e-wallet feature EasyGo allowing users to pass quickly through public transport ticket gates and allowing cross-border payments.

By scanning a QR code, users can enjoy favourable currency-exchange rates and a HK$20 Guangdong-Hong Kong-Macao Greater Bay Area promotional discount on cross-border purchases.


Eric Jing, chairman and CEO of Ant Financial, said that in the future, AlipayHK will connect e-wallets from other regions around the world with merchants in Hong Kong, enabling them to benefit from mobile payment.

AlipayHK describes smart travel is a major initiative in its strategy of offering Hong Kong people a premium experience when they travel overseas. Last month, AlipayHK launched its connection service across the Greater Bay Area which covered popular shopping destinations, and services such as medical and education, and provided a more convenient experience for people living in and traveling to the Greater Bay Area.

Travellers to Japan can now use their e-wallets in the Daimaru Tenjin store in Fukuoka and the service will soon expand to the whole country.

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