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A look inside the evolution of Kiehl’s

Image of a store
Launched in 1851 as a pharmacy in New York, Kiehl’s is a well-trusted skincare brand that continues to create products for its community of loyal customers around the globe. We chat with Kelly Li, Head of Accelerator Brands at parent company L’Oreal about how the heritage brand has evolved in the past year, the growth of skincare and its focus on community issues.  Inside Retail: How would you describe the Kiehl’s in-store experience? Kelly Li: At our flagship store on 13th