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Here’s why Mosaic Brands’ CEO believes retail training drives success

Mosaic Brands, the business behind some of Australia’s biggest womenswear retail chains — Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads — is giving frontline retail staff the opportunity to gain a Certificate III or Certificate IV in Retail through a new online training program. Starting this month, Mosaic Academy will upskill team members in the areas of retail service, sales and management. We recently spoke with Mosaic Brands’ CEO Sc