Chanel, the French luxury brand, has confirmed a data leak of sensitive customer information in South Korea – but stressed that credit card information, usernames and passwords were not accessed.
The company posted a notice on its website on Sunday saying personal information of some customers from its database – names, birth dates, phone numbers and shopping histories – had been accessed. Apologising for the incident the company said it had blocked access to the IP address from which the attack originated.
”We have engaged a leading independent cybersecurity firm to conduct an investigation and identified no evidence of further impact on other systems and data,” Chanel said.
The cyberattack was reported to government authority KISA which is undertaking a further investigation.
”Data security is an absolute priority for Chanel, and we have dedicated significant resources to ensure it undergoes constant monitoring and adjustment to immediately detect any malicious activities such as this incident,“ the company said.
The company told the Korea Herald that it would be contacting all affected customers by email and text message.