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How Chinese retail giants Alibaba and Tencent work backwards to stay ahead

(Source: Reuters )
To say that the last two years have changed the retail industry would be an understatement. But in truth, the pandemic’s largest impact is that it simply sped up trends that have been in play for some time.  And, according to a former Coca-Cola exec, if retailers don’t look at what industry leaders in parts of Asia are doing, they’re likely to be left behind.  According to Kantar senior retail consultant Barry Thomas, who spent 25 years at Coca-Cola as the global business’ head