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Woolworths flags supply chain, customer experience concerns

Despite group net profit hitting US$1 billion in FY22, Woolworths conceded this week that the result landed below its aspirations for the year.  All of Woolworths’ brands stayed relatively flat, with Australian food sales up 4.5 per cent, New Zealand food up 6.6 per cent, and Big W down 3.3 per cent. The business’ Australian B2B arm, however, saw sales more than triple to US$2.7 billion, far ahead of the US$840 million seen last year, due to the integration of PFD Foods into the Woolworths