Consumer electronics chain retailer Croma won the Most Admired Retailer of the Year award at the Images Retail Awards this week.
The ceremony, which took place at the Jio World Convention Centre in Mumbai, recognises the “remarkable work” carried out by the country’s top retailers and attracted key industry leaders and brands.
The Most Admirable Retailer of the Year for Flagship Store category was shared by Mumbai’s Bestseller and Thane’s Louise Phillipe.
Wild Bean Cafe in Infosys, Pune won the Most Admired Retail Launch of the Year in the New Outlet category.
Likewise, Body Shop India’s Chandigarh Workshop Store won the Most Admired Retail Launch of the Year: Concept Store award.
Other notable winners were:
- Innovation in Employee Practice – Bestseller India.
- Innovation in Products, Packaging, and Design – Tibb’s Frankie.
- Innovation in Retail Design / Experience – Azorte.
- Innovation in Visual Merchandising – Ethnix by Raymond and Lacoste.
- Innovation in Customer Service – Puma and Shobitam.
- Retail Launch of the Year Award for Brand Debut – Azorte.
- Retailer of the Year for New Market Penetration – Bata.
- Digital-First Offline Retailer of the Year – Plum.
- Retailer of the Year for Tech Implementation – Decathlon and Wow! Momo.
- Fashion Retailer of the Year for Indian Origin – Rare Rabbit and for Foreign Origin – Jack & Jones.
- Footwear Retailer of the Year for Indian Origin – Metro and for Foreign Origin – Skechers.
- Athleisure / Sportswear Retailer of the Year – Decathlon.
- CDIT Retailer of the Year – Croma.
- Marketing Campaign of the Year in Celebrity Endorsement – Kama Ayurveda.
- Marketing Campaign of the Year in Discount Sales – Ghoomar Traditional Thali Restaurants.
- Marketing Campaign of the Year for Festival Sales – Mad Over Print and Max Fashion.
- Marketing Campaign of the Year for In-store – Tibb’s Frankie.
- Marketing Campaign of the Year for Multi Media – Croma.
- Marketing Campaign of the Year for Seasonal – Croma.
- Marketing Campaign of the Year for Social Cause – Plum.
- Marketing Campaign of the Year for Social Media – The Irish House.
- Marketing Campaign of the Year for Store Launch – Bestseller, Linking Road, Mumbai.
- Startup of the Year – CloudTailor.
- Home & Office Improvement Retailer of the Year – Home Centre.
- Multiplex Operator of the Year – PVR.
- Leisure/Entertainment Retailer of the Year – TimeZone.
- Hypermarket of the Year – Lulu Hypermarket.
- Department Store of the Year – Shoppers Stop.
