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Ian Johnston

From the author

Beyond beauty: Why neuroaesthetics in retail matter to the bottom line

New fields of study are discovering ways to measure just how much a visually appealing store or pleasant shopping experi...

Ethics versus innovation: How to create an anti-discriminatory store

As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

5 ways to create a neurodiverse store

Here’s how to create an in-store experience that everyone can enjoy.

Opinion: Why neurodiversity matters in retail

According to Autism Spectrum Australia, one in 70 people are on the autism spectrum and for too long, they have been ign...

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