travel retail Archives - Inside Retail Asia

Asian travel retail sector ‘missing out’

The Asian travel retail sector is missing out on opportunities to engage with shoppers and optimise sales.

Fakes force Chinese shoppers offshore

Retailers in Japan and Korea are bracing themselves for the annual surge of Chinese shoppers known for clearing out the shelves over Lunar New Year.

Rewards drive Singapore shoppers

Over two thirds (68 per cent) of Singapore travellers look to the quality of rewards on offer when making travel purchase decisions, according to new research. However, travel operators are failing to meet reward expectations with over half (56 per cent) of Singapore consumers claiming they are not satisfied with current programs. The study, from reward and ancillary revenue provider Collinson Latitude, found 76 per cent of travellers’ purchase decisions in Singapore are “sometimes, of…

Nuance completes Asian business buy

Travel retailer Nuance has completed the acquisition of the 50 per cent stake of the Nuance-Watson joint venture from AS Watson Group. Nuance now owns 100 per cent of the company. With regional headquarters in Hong Kong, Nuance operates retail stores in seven locations in Asia: Hong Kong International Airport, Singapore Changi Airport, China Zhuhai Airport, KLIA 2 in Malaysia, Bangalore and Mumbai in India and The Venetian Macao, with new stores opening in Xiamen, China later this year. …

Furla opens new Asian airport stores

Italian retailer Furla is continuing to ramp up its presence in travel retail across Asia. Its newest Asian airport openings include new stores at KLIA 2 in Kuala Lumpur, Malaysia and Chhatrapati Shivaji International Airport in Mumbai, India. The KLIA store spans 60sqm and is operated with Eraman Malaysia while the Mumbai one measures 20 sqm, run with Nuance India. “We have a huge amount of activity taking place in Asia this year with new locations opening across the region, includin…

[:en]Asia Pacific most vibrant for travel retail[:zh] 亚太地区最具活力的旅游零售

[:en]Asia Pacific is the most vibrant region for duty free and travel retail, accounting for 37 per cent of global duty free and travel retail sales. According to the TFWA Asia Pacific Exhibition & Conference, global duty free and travel retail sales in 2013 reached US$60 billion, of which US$22.3 billion was from Asia Pacific. In 1995, when the first TFWA Asia Pacific Exhibition & Conference was staged, the region’s share was 30.5 per cent; over the next decade it is f…

[:en]Dufry buys Nuance[:zh]Dufry对Nuance的收购

[:en] Travel retailer Dufry is acquiring its rival Nuance for CHF1.55 billion (US$1.7 billion). Nuance is the world’s sixth largest duty free and travel retail group by sales volume, operating more than 350 duty free and tax free stores, brand boutiques and concept stores across 66 store locations in 19 countries. Dufry is the leading global travel retailer, operating around 1400 duty-free and duty-paid shops in airports, cruise lines, seaports, railway stations and downtown…

[:en]DFS unveils major Changi overhaul [:zh]DFS樟宜机场的大修

[:en]Travel retailer DFS is allocating S$85 million (US$68.01 million) to refurbish its duty free concessions in Singapore’s Changi Airport. Once refurbished, DFS’ retail space in the airport’s four terminals will total to 85,350 sqft. It promises to offer Asia’s largest assortment of single malt scotch in an airport, as well as an unparalleled selection of wine from key regions all around the world. “We want to create an environment that will bring a sense of curiosity and wonde…

[:en]Shilla to open Cambodia DFS [:zh]Shilla免税店进入柬埔寨

[:en]South Korean travel retailer Shilla plans to open its first downtown duty free shop in Cambodia. The location is likely to be close to Angkor Wat, the nation’s most popular tourist attraction and a world heritage site. “Hotel Shilla’s board of directors approved the business. But the Cambodian authorities have not finalised the plan, and the final confirmation may be made early next year,” a company official told The Korea Times. Shilla currently runs six airport duty free sh…

Nuance-Watson wins Xiamen duty free rights

Travel retailer Nuance-Watson has won three five-year concessions at China’s Xiamen Gaoqi International Airport. The retailer will open an 1100 sqm retail precinct at the airport’s Terminal 4 that will include 40 international brands such as perfumes and cosmetics as well as standalone stores from brands including Tumi, Montblanc, Hugo Boss and Furla. “This opportunity in Xiamen airport will mark our first sizeable presence and the first major entry of Nuance-Watson into China. We are deli…

Godiva bullish

Belgian chocolatier Godiva plans to expand its travel retail presence in Asia after a double digit growth there. “Travel retail has been named as Godiva’s second most important strategic ambition, with our business in Asia Pacific on a strong upward curve,” said Godiva global travel retail VP Christoph Neusser. New travel retail concept stores will also serve hot and cold beverages as well as ice creams and cookies. “This level of brand experience has great potential within travel r…

DFS plans second downtown Singapore store

Travel retailer DFS plans to expand its presence in Singapore, reacting to the rising affluence of Asian consumers. DFS plans to open a second downtown store in the city-state in addition to its four-storey store in Orchard. It has not revealed the exact location of the new store. The company is bullish about its expansion because of the increasing number of foreign travellers in Singapore, especially Chinese, whose number are expected to double to 200 million over the next 10 years. “T…