Fourth-quarter net sales for Chinese e-commerce company JD.com rose 47 per cent year-on-year, according to its unaudited financial results.
JD.com revenue reached RMB80.3 billion (US$11.6 billion). Turnover by services such as its e-commerce platform were RMB7.4 billion for the quarter, an increase of 58 per cent.
Gross profit for the fourth quarter was RMB12.3 billion while gross profit for the full year was RMB39.5 billion (US$5.7 billion).
The number of annual active customer accounts increased by 46 per cent to 226.6 million for the 12 months to December 31, excluding unique customers from Tencent’s Paipai.com e-commerce platform.
There were 506 million fulfilled orders in the fourth quarter, up 43 per cent. Of these, mobile orders accounted for about 80 per cent, an increase of more than 70 per cent.
For the full year, fulfilled orders rose 55 per cent to 1.6 billion, the mobile share being about 78.3 per cent – growth of more than 110 per cent.
GMV for the full year from the online direct-sales business was RMB372.3 billion, up 46 per cent from 2015. GMV for the year from the online marketplace business, excluding virtual items, totalled RMB272 billion, growth of 61 per cent.
“Our robust growth reflects the appreciation among Chinese consumers for our commitment
to authentic products and unparalleled service,” says JD.com CEO Richard Liu.
During the year, JD.com added voice shopping to DingDong A1, the flagship version of its voice-enabled smart speaker. Users can now check the status of their orders, listen to product promotions and complete the entire shopping process through voice interaction.
In November, JD.com formed a two-year strategic partnership with global spirits company Remy Cointreau Group, and in the fourth quarter JD Worldwide expanded its partnerships with such brands as Japanese skincare DHC, Japanese snack producer Calbee, toy manufacturer Mattel, and Korean cosmetics company Too Cool for School.
At the end of the years, JD.com had 256 warehouses with 6906 delivery stations and pickup stations across China. It had more than 120,000 merchants on its online marketplace and a total of 120,622 full-time employees.