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The Kiwi brand, the Korean customer and the US$500,000 order

Image of Wishbone Mini-Flip
One day in 2015, the team at Wishbone Design, a sustainable toy brand in New Zealand, received a surprising request. A customer in South Korea wanted to buy a large number of Mini-Flips, one of the rideable products it makes for young children.  In fact, “large” is a bit of an understatement. The customer asked Wishbone to quote them a price for three different size orders, all of them numbering in the thousands.  It was so unusual that the owners suspected a scam. Spoiler alert: i