American heritage brand Tommy Hilfiger is the latest fashion brand to take up residence on popular gaming platform Roblox. Expanding its presence in the gaming platform, Tommy Hilfiger has launched an interactive virtual space, Tommy Play, where users can play mini-games and socialise. Each month, updates will be made to the map and content, along with product launches created in collaboration with Roblox community creators. Regular changes to the game ensures Tommy Play offers something n
g new to its fans while nurturing engagement and community.
“Roblox shares many of our brand values: inclusivity, diversity, creativity and — above all — a focus on community,” said the brand in a statement. “We’re excited to meet Roblox users on their own terms and enrich their experiences within the platform, in engaging ways that we can’t do with traditional social platforms. Together with Roblox we’re continuing to build this world as we live in it, watching it come to life, and co-creating for the next iteration to come.”
Designed as a deconstructed interpretation of Brooklyn, New York, the Tommy Play aesthetic in Roblox reflects the street style culture of Tommy Jeans and graffiti-covered walls have been custom created by Brooklyn-based artists.
As gamers enter Tommy Play, they can access mini-games, ride a BMX bike around the map, participate in challenges, collect Tommy Tokens and upgrade or trade items like bikes, helmets with superpowers, headphones, garments and accessories. Players can also unlock hidden experiences and join scavenger hunts to discover unique items for their avatar or uncover secret clues about what’s to come in the future.
Aside from playing games in Roblox, users regularly collect and change their avatar. In 2021, 165 billion avatar updates were performed. This is an area Tommy Hilfiger has been exploring since 2021. The iconic brand partnered with eight digital fashion designers from the Roblox community to create and promote a Tommy X Roblox Creators collection of 30 items that people could use to dress their avatars within Roblox.
The Tommy Play Roblox game complements Hilfiger’s other gaming initiative, Team Tommy. A community-led program that celebrates eight up-and-coming talented gamers from around the world. Team Tommy gamers take part in monthly livestream events and in-person industry events and store activations.
In Roblox, they will be streaming an activation called “24 Hours of Team Tommy”, where they will take their communities on a journey through space, play the games, and style their avatars with the latest collectibles and garments. These initiatives encompass Tommy Hilfiger’s legacy of fostering new and emerging talent, and seeks to empower a new wave of Futuremakers and champion creatives in the gaming space.
Enter the metaverse
For many brands, it seems the first stop when entering the metaverse is Roblox. Along with Tommy Hilfiger, brands such as Nike, Gucci, Forever 21 and Vans have created various experiences in the gaming platform. As global digital strategies begin to incorporate new channels such as digital games, immersive experiences and virtual environments, we are getting closer to shopping and socialising in the metaverse.
These are necessary steps in understanding a new era of retail – one that spans physical and digital, not based on a linear journey of a customer walking into a store or buying from a website. We’ve seen the accelerated rise of social shopping, digital collectibles and non-fungible tokens, too. While a purchase is a definitive result between customer and retailer, engagement and interaction are measures of success which are becoming just as valuable.
Shopping in the metaverse isn’t something from a sci-fi movie. For the next 20 years and beyond, the way we shop will be an evolution of what we know now with the added convenience of technology and data. As we get better at identifying problems and inefficiencies across supply chains, product, business and customer experience, the quicker we are at augmenting the process with innovative solutions.
Child’s play
Some might think that Roblox is not a worthwhile platform for building brand awareness, but that is underestimating the power of where your future customer spends hours upon hours. It is predicted that Generation Alpha, kids born between 2010 and 2025, will have the greatest spending power in history. After all, they’re the first generation born in the 21st century and growing up with a digital-first approach to socialising, learning and making purchases.
Whether it’s Roblox or another platform, the brilliance lies in engagement through interaction. The art of creating something fun through the lens of a brand. Traditional marketing techniques are becoming redundant to a younger audience as they seek spaces and opportunities to play and contribute.
The Tommy Play game is just one example of putting new marketing tactics into practice. From here, Tommy Hilfiger will gain access to vast amounts of data about a customer group who will likely be their biggest spenders within the next decade. It’s this information that will drive even greater activations and experiences. Waiting a decade to see if this is a solid strategy will be at the detriment to a business. Now is the time to explore these new platforms, experiment and collect quantitative and qualitative data to make informed decisions that resonate with generations to come.