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Craig Flanders

From the author

How to turn a short Covid boom into a lasting bloom

As regions around the world emerge from lockdown, businesses that have been raking it in during Covid will have to lever...

Is convenience the new battleground for supermarkets?

In July, German supermarket brand Aldi opened its first Corner Store concept store in North Sydney to little fanfare. Gi...

Do big-box retailers need to reinvent themselves to attract Gen Z?

Will big-box stores need to rethink the experience of their offering to appeal to gen Z?

Opinion: Do we need smarter big box stores?

When done well, technology can make shopping experiences better, but when it comes to large-format stores that are known...

Opinion: What happens now that the gloss of online shopping has lost its shine?

With more people than ever shopping online and Christmas moments away, delivery delays are going to get worse before the...

Opinion: Is the retail sector through the worst of the pandemic pain?

The Reserve Bank of Australia has predicted a positive September quarter and declared the end of the Covid-19 recession....

Opinion: Here’s how ‘value’ has changed for customers since Covid

Shoppers want to make sure they want to spend their money wisely, here's how smart retailers can tap into that.

Why offline advertising still matters

You may sell your products and services online – and indeed many more brands are doing so now – but successful retail br...