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Opinion: Do we need smarter big box stores?

Large-format stores — also known as big-box stores — are known for their no-frills nature. Often housed in simple warehouse-style premises, they’re not fancy, but shoppers don’t mind since they know this will translate to spending less at the cash register. But as technology pervades our everyday lives, retailers are increasingly being impacted by advances in this area, and big-box retailers are being thrown into the mix. So do we need smarter tech-enhanced big-box stores, or will that g