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‘The right thing to do’: How Lush is making its products more inclusive
Even progressive retailers like Lush have realised they need to do more to truly be anti-racist.

Q&A: Life as an ethical buyer at Lush
Inside the Lush boss Elisia Gray's world.

Lush opens the world’s first language-free concept store in Japan
Foreign Lush customers in Japan can now shop without language barriers as the brand launches the first language-free con...

Why creating an experience-led store need not be as complex as it sounds
Retailers should not forget that delivering on experience is also about removing friction.